So often, we treat everyone the same. You must know how your team members are performing, what future potential they have, what motivates them, how they desire recognition, and the way to treat them based on their personal desires. While we all want a team of stars, everyone is at a different place in life, and that’s okay. Many people are content being solid professionals; thank them for that. Inconsistent players can be a great asset to your organization. Rough diamonds are learners. Each category is unique. Know your people, treat them accordingly, and lead well!